Lovely hat. Beautiful fur. The only problem had to do with fit. I ordered a size Small, but the hat was a tad large. I chose to keep it (even though, at that price, I would normally have returned it) because of the quality of the fur and the style suits me well. I had my tailor size the hat for me because the velcro solution recommended by your agent did not do the job. It is a beautiful hat and I love it.